"Modelling Hybrid Human-Artificial Intelligence Cooperation: A Call Center ..."

Laura H. Kahn et al. (2020)

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DOI: 10.1109/BIGDATA50022.2020.9377747

access: closed

type: Conference or Workshop Paper

metadata version: 2021-04-08

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Laura H. Kahn, Onur Savas, Adamma Morrison, Kelsey A. Shaffer, Lila Zapata:
Modelling Hybrid Human-Artificial Intelligence Cooperation: A Call Center Customer Service Case Study. IEEE BigData 2020: 3072-3075

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