"Enabling Successful Web-based Information Technology Support for ..."

Vanessa A. Cooper, Sharman Lichtenstein, Ross Smith (2007)

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type: Conference or Workshop Paper

metadata version: 2024-05-22

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Vanessa A. Cooper, Sharman Lichtenstein, Ross Smith:
Enabling Successful Web-based Information Technology Support for Enterprise Customers: A Service Provider Perspective of Stakeholder-based Issues. Bled eConference 2007: 59

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