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"E-Government Services: Comparing Real and Expected User Behavior."

A. A. Kalenkova et al. (2017)

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DOI: 10.1007/978-3-319-74030-0_38

access: closed

type: Conference or Workshop Paper

metadata version: 2018-01-25

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  dblp key:
  - conf/bpm/KalenkovaALA17
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  - https://dblp.org/rec/conf/bpm/KalenkovaALA17
A. A. Kalenkova, A. A. Ageev, Irina A. Lomazova, Wil M. P. van der Aalst:
E-Government Services: Comparing Real and Expected User Behavior. Business Process Management Workshops 2017: 484-496

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