"Does Enterprise Architecture Support Customer Experience Improvement? ..."

Mouaad Hafsi, Saïd Assar (2020)

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DOI: 10.1007/978-3-030-49418-6_28

access: closed

type: Conference or Workshop Paper

metadata version: 2020-06-15

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Mouaad Hafsi, Saïd Assar:
Does Enterprise Architecture Support Customer Experience Improvement? Towards a Conceptualization in Digital Transformation Context. BPMDS/EMMSAD@CAiSE 2020: 411-427

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