BibTeX record conf/chi/GergleMKF04

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@inproceedings{DBLP:conf/chi/GergleMKF04,
  author    = {Darren Gergle and
               David R. Millen and
               Robert E. Kraut and
               Susan R. Fussell},
  title     = {Persistence matters: making the most of chat in tightly-coupled work},
  booktitle = {{CHI}},
  pages     = {431--438},
  publisher = {{ACM}},
  year      = {2004}
}
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