BibTeX record conf/chi/SuhmBMFGGP02

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@inproceedings{DBLP:conf/chi/SuhmBMFGGP02,
  author    = {Bernhard Suhm and
               Josh Bers and
               Daniel McCarthy and
               Barbara Freeman and
               David Getty and
               Katherine Godfrey and
               Pat Peterson},
  editor    = {Dennis R. Wixon},
  title     = {A comparative study of speech in the call center: natural language
               call routing vs. touch-tone menus},
  booktitle = {Proceedings of the {CHI} 2002 Conference on Human Factors in Computing
               Systems: Changing our World, Changing ourselves, Minneapolis, Minnesota,
               USA, April 20-25, 2002},
  pages     = {283--290},
  publisher = {{ACM}},
  year      = {2002},
  url       = {https://doi.org/10.1145/503376.503427},
  doi       = {10.1145/503376.503427},
  timestamp = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl    = {https://dblp.org/rec/conf/chi/SuhmBMFGGP02.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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