BibTeX record conf/conversations/FolstadT19

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@inproceedings{DBLP:conf/conversations/FolstadT19,
  author    = {Asbj{\o}rn F{\o}lstad and
               Cameron Taylor},
  editor    = {Asbj{\o}rn F{\o}lstad and
               Theo B. Araujo and
               Symeon Papadopoulos and
               Effie Lai{-}Chong Law and
               Ole{-}Christoffer Granmo and
               Ewa Luger and
               Petter Bae Brandtz{\ae}g},
  title     = {Conversational Repair in Chatbots for Customer Service: The Effect
               of Expressing Uncertainty and Suggesting Alternatives},
  booktitle = {Chatbot Research and Design - Third International Workshop, {CONVERSATIONS}
               2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected
               Papers},
  series    = {Lecture Notes in Computer Science},
  volume    = {11970},
  pages     = {201--214},
  publisher = {Springer},
  year      = {2019},
  url       = {https://doi.org/10.1007/978-3-030-39540-7\_14},
  doi       = {10.1007/978-3-030-39540-7\_14},
  timestamp = {Thu, 19 Mar 2020 14:25:24 +0100},
  biburl    = {https://dblp.org/rec/conf/conversations/FolstadT19.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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