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"Using the collective intelligence of sports fans to improve professional ..."

Charles V. Trappey et al. (2014)

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DOI: 10.1109/CSCWD.2014.6846861

access: closed

type: Conference or Workshop Paper

metadata version: 2017-06-02

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Charles V. Trappey, Peter Smith, Shelby Trappey, Lynn W. L. Chen, Jasmine T. C. Tung:
Using the collective intelligence of sports fans to improve professional football league customer service. CSCWD 2014: 313-318

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