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"Trust Resource Management in Digital Government Through Process Modeling."
Lee Osterwil et al. (2003)
- Lee Osterwil, Norman K. Sondheimer, Anthony Butterfield, Lori A. Clarke, Robert Marx, Matthew P. Billmers, Joel Sieh, Bruce Southard, David Su:
Trust Resource Management in Digital Government Through Process Modeling. DG.O 2003
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