"Enhancing Company Performance and Customer Service through e-Service ..."

Chiao-Yun Chang, Sally Dibb (2006)

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DOI: 10.1007/3-211-32710-X_47

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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Chiao-Yun Chang, Sally Dibb:
Enhancing Company Performance and Customer Service through e-Service Convenience. ENTER 2006: 346-356

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