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"The Effect of Emotional Intelligence on Perceived e-Service Quality, ..."
Sofia D. Anastasiadou, Stylianos Papalexandris, George Konteos (2022)
- Sofia D. Anastasiadou, Stylianos Papalexandris, George Konteos:
The Effect of Emotional Intelligence on Perceived e-Service Quality, Consumers' Perceived Value, Purchase, Loyalty Intentions and Satisfaction. HAICTA 2022: 151-161
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