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"Trust in Human-Computer Interactions as Measured by Frustration, Surprise, ..."
Leanne M. Hirshfield et al. (2011)
- Leanne M. Hirshfield

, Stuart H. Hirshfield, Samuel W. Hincks, Matthew Russell, Rachel A. Ward, Tom Williams:
Trust in Human-Computer Interactions as Measured by Frustration, Surprise, and Workload. HCI (20) 2011: 507-516

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