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"Intent Classification of Social Media Texts with Machine Learning for ..."

Sebastián Pérez-Vera, Rodrigo Alfaro, Héctor Allende-Cid (2017)

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DOI: 10.1007/978-3-319-58562-8_21

access: closed

type: Conference or Workshop Paper

metadata version: 2020-10-25

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  - conf/hci/Perez-VeraAA17
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Sebastián Pérez-Vera, Rodrigo Alfaro, Héctor Allende-Cid:
Intent Classification of Social Media Texts with Machine Learning for Customer Service Improvement. HCI (13) 2017: 258-274

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