"Mediated Communication and Customer Service Experiences: Psychological and ..."

Kate K. Mays, James E. Katz, Jacob Groshek (2020)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2024-05-06

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Kate K. Mays, James E. Katz, Jacob Groshek:
Mediated Communication and Customer Service Experiences: Psychological and Demographic Predictors of User Evaluations in the United States. HICSS 2020: 1-10

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