"Emotions in Online Shopping: Fulfilling Customer's Needs through Providing ..."

Renee H. M. Lam, Kai H. Lim (2004)

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type: Conference or Workshop Paper

metadata version: 2011-12-23

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Renee H. M. Lam, Kai H. Lim:
Emotions in Online Shopping: Fulfilling Customer's Needs through Providing Emotional Features and Customizing Website Features. ICIS 2004: 877-888

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