"Helper or Troublemaker? Disentangling the Impact of Artificial ..."

Bin Li, Zhao Cai, Luning Liu (2025)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2026-02-03

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Bin Li, Zhao Cai, Luning Liu:
Helper or Troublemaker? Disentangling the Impact of Artificial Intelligence on Human Workload in Hybrid Service Agents. ICIS 2025

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