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"Auto-Tracking Controversial Topics in Social-Media-Based Customer Dialog: ..."

Bei Yu, Yihan Yu (2018)

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DOI: 10.1007/978-3-319-78105-1_11

access: closed

type: Conference or Workshop Paper

metadata version: 2018-03-20

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  - conf/iconference/0002Y18
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Bei Yu, Yihan Yu:
Auto-Tracking Controversial Topics in Social-Media-Based Customer Dialog: A Case Study on Starbucks. iConference 2018: 87-96

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