"Experience Plot: A Template for Co-Creating Customer Journey."

Yoshitaka Shibata, Takumi Matsuda (2014)

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DOI: 10.1007/978-4-431-55861-3_32

access: closed

type: Conference or Workshop Paper

metadata version: 2020-03-11

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  - conf/icserv/ShibataM14
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Yoshitaka Shibata, Takumi Matsuda:
Experience Plot: A Template for Co-Creating Customer Journey. ICServ 2014: 465-480

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