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"Causal Loop Diagramming of the Relationships among Customer Satisfaction, ..."

Gerard King (2000)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2023-03-10

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  - electronic edition @ ceur-ws.org (open access)
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  dblp key:
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Gerard King:
Causal Loop Diagramming of the Relationships among Customer Satisfaction, Customer Retention, and Profitability. ICSTM 2000

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