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"Co-creation of Value Using Social Media in the Service Industry: An ..."
Asle Fagerstrøm, Ravi Vatrapu, J. Otre Størksen (2018)
- Asle Fagerstrøm, Ravi Vatrapu, J. Otre Størksen:
Co-creation of Value Using Social Media in the Service Industry: An Empirical Case Study of Service Innovation in a Banking and Finance Company. IEEM 2018: 560-564
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