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"Flowable Services: A Human-Centric Framework toward Service Assurance."
Qun Jin et al. (2011)
- Qun Jin, Yishui Zhu, Roman Y. Shtykh, Neil Y. Yen, Timothy K. Shih:

Flowable Services: A Human-Centric Framework toward Service Assurance. ISADS 2011: 653-658

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