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"Characterising Users Through an Analysis of On-line Technical Support Forums."

Solomon Gizaw, Jim Buckley, Sarah Beecham (2015)

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DOI: 10.1007/978-3-319-26844-6_39

access: closed

type: Conference or Workshop Paper

metadata version: 2019-10-19

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  dblp key:
  - conf/profes/GizawBB15
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  - https://dblp.org/rec/conf/profes/GizawBB15
Solomon Gizaw, Jim Buckley, Sarah Beecham:
Characterising Users Through an Analysis of On-line Technical Support Forums. PROFES 2015: 528-545

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