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"Case Study of Implementing an IT Service Desk Ticketing System at Small ..."
Hiromi Yamaoka et al. (2019)
- Hiromi Yamaoka, Kazuki Yamamoto, Takayuki Nagai, Hideo Masuda

:
Case Study of Implementing an IT Service Desk Ticketing System at Small Computer Center. SIGUCCS 2019: 140-144

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