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"Improving relationship management in universities with sentiment analysis ..."
Douglas Cirqueira et al. (2017)
- Douglas Cirqueira, Márcia Pinheiro, Thaís Braga, Antônio Fernando Lavareda Jacob Jr., Olaf Reinhold, Rainer Alt, Ádamo L. de Santana:
Improving relationship management in universities with sentiment analysis and topic modeling of social media channels: learnings from UFPA. WI 2017: 998-1005
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