"Evaluation of IT Service Management from an Organisational Perspective."

Blake E. McNaughton, Pradeep Kumar Ray (2006)

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type: Conference or Workshop Paper

metadata version: 2014-10-15

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Blake E. McNaughton, Pradeep Kumar Ray:
Evaluation of IT Service Management from an Organisational Perspective. WEBIST (2) 2006: 140-152

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