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"Empowering Borrowers in their Choice of Lenders: Decoding Service Quality ..."

Aniruddha M. Godbole, David J. Crandall (2019)

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DOI: 10.1145/3292522.3326021

access: closed

type: Conference or Workshop Paper

metadata version: 2019-07-04

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  dblp key:
  - conf/websci/GodboleC19
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  - https://dblp.org/rec/conf/websci/GodboleC19
Aniruddha M. Godbole, David J. Crandall:
Empowering Borrowers in their Choice of Lenders: Decoding Service Quality from Customer Complaints. WebSci 2019: 117-124

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