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"The Impact of Anthropomorphic and Functional Chatbot Design Features in ..."
Tim Rietz, Ivo Benke, Alexander Maedche (2019)
- Tim Rietz, Ivo Benke, Alexander Maedche:
The Impact of Anthropomorphic and Functional Chatbot Design Features in Enterprise Collaboration Systems on User Acceptance. Wirtschaftsinformatik 2019: 1642-1656
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