"Simulation of customer-focused business processes: the role of modeling ..."

Craig V. Robertson et al. (2002)

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DOI: 10.1109/WSC.2002.1166418

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Craig V. Robertson, Shelly Shrader, David R. Pendergraft, Lisa M. Johnson, Kenneth S. Silbert:
Simulation of customer-focused business processes: the role of modeling demand in process re-engineering. WSC 2002: 1454-1458

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