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"Service Science: The Opportunity to Re-think What We Know About Service ..."

Christopher A. Voss, Juliana Hsuan (2011)

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DOI: 10.1007/978-1-4419-8270-4_13

access: closed

type: Part in Book or Collection

metadata version: 2017-05-16

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  - https://dblp.org/rec/books/daglib/p/VossH11
Christopher A. Voss, Juliana Hsuan:
Service Science: The Opportunity to Re-think What We Know About Service Design. The Science of Service Systems 2011: 231-244

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