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"A solution for identifying the root cause of problems in IT change management."

Ricardo Luis dos Santos et al. (2011)

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DOI: 10.1109/INM.2011.5990563

access: closed

type: Conference or Workshop Paper

metadata version: 2022-10-02

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  - conf/im/SantosWLDGGBH11
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Ricardo Luis dos Santos, Juliano Araujo Wickboldt, Roben Castagna Lunardi, Bruno Lopes Dalmazo, Lisandro Zambenedetti Granville, Luciano Paschoal Gaspary, Claudio Bartolini, Marianne Hickey:
A solution for identifying the root cause of problems in IT change management. Integrated Network Management 2011: 586-593

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