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"Effect of gender and call duration on customer satisfaction in call center ..."

Quim Llimona et al. (2015)

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DOI: 10.21437/INTERSPEECH.2015-64

access: open

type: Conference or Workshop Paper

metadata version: 2023-06-23

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  dblp key:
  - conf/interspeech/LlimonaLAHPO15
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  - https://dblp.org/rec/conf/interspeech/LlimonaLAHPO15
Quim Llimona, Jordi Luque, Xavier Anguera, Zoraida Hidalgo, Souneil Park, Nuria Oliver:
Effect of gender and call duration on customer satisfaction in call center big data. INTERSPEECH 2015: 1825-1829

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