"Multi-Channel Choice in Retail Banking Services: Exploring the Role of ..."

Dennis Hummel, Silvia Schacht, Alexander Maedche (2017)

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type: Conference or Workshop Paper

metadata version: 2018-05-03

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Dennis Hummel, Silvia Schacht, Alexander Maedche:
Multi-Channel Choice in Retail Banking Services: Exploring the Role of Service Characteristics. Wirtschaftsinformatik 2017

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