"Key performance indicators for traffic intensive web-enabled business ..."

Ka I Pun, Yain-Whar Si, Kin-Chan Pau (2012)

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DOI: 10.1108/14637151211225199

access: closed

type: Journal Article

metadata version: 2020-06-18

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Ka I Pun, Yain-Whar Si, Kin-Chan Pau:
Key performance indicators for traffic intensive web-enabled business processes. Bus. Process. Manag. J. 18(2): 250-283 (2012)

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