Stop the war!

Остановите войну!

for scientists:

default search action

combined dblp search
author search
venue search
publication search

ask others

"A Knowledge Infrastructure Hierarchy Model for Call-Centre Processes."

Greg Timbrell et al. (2005)

> Home

Details and statistics

DOI: 10.3217/JUCS-011-04-0546

access: open

type: Journal Article

metadata version: 2023-09-07

- view
  - electronic edition via DOI (open access)
  authority control:
- export record
  dblp key:
  - journals/jucs/TimbrellKSL05
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/jucs/TimbrellKSL05
Greg Timbrell, Stefan Koller, Nev Schefe, Stefanie N. Lindstaedt:
A Knowledge Infrastructure Hierarchy Model for Call-Centre Processes. J. Univers. Comput. Sci. 11(4): 546-564 (2005)

a service of

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.