"Handling online service recovery: Effects of perceived justice on online ..."

May-Ching Ding, Yuan-Shuh Lii (2016)

Details and statistics

DOI: 10.1016/J.TELE.2016.02.001

access: closed

type: Journal Article

metadata version: 2020-02-24

a service of  Schloss Dagstuhl - Leibniz Center for Informatics