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"Performance estimation of an email contact center by a finite source ..."
Fariborz Jolai, S. M. Asadzadeh, Mohammadreza Taghizadeh (2008)
- Fariborz Jolai
, S. M. Asadzadeh
, Mohammadreza Taghizadeh
:
Performance estimation of an email contact center by a finite source discrete time Geo/Geo/1 queue with disasters. Comput. Ind. Eng. 55(3): 543-556 (2008)
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