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"Online shopping delivery delay: Finding a psychological recovery strategy ..."

Tze-Hsien Liao, Ching-Jui Keng (2013)

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DOI: 10.1016/J.CHB.2013.03.004

access: closed

type: Journal Article

metadata version: 2020-02-18

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Tze-Hsien Liao, Ching-Jui Keng:
Online shopping delivery delay: Finding a psychological recovery strategy by online consumer experiences. Comput. Hum. Behav. 29(4): 1849-1861 (2013)

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