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"Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work."
Susan Leigh Star, Anselm Strauss (1999)
- Susan Leigh Star, Anselm Strauss:
Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work. Comput. Support. Cooperative Work. 8(1-2): 9-30 (1999)
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