"Customer Learning Processes, Strategy Selection, and Performance in ..."

Debra Zahay, Abbie Griffin (2004)

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DOI: 10.1111/J.00117315.2004.02338.X

access: closed

type: Journal Article

metadata version: 2020-03-13

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Debra Zahay, Abbie Griffin:
Customer Learning Processes, Strategy Selection, and Performance in Business-to-Business Service Firms. Decis. Sci. 35(2): 169-203 (2004)

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