"The interplay between value and service quality experience: e-loyalty ..."

Honglei Li et al. (2015)

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DOI: 10.1007/S10660-015-9202-7

access: closed

type: Journal Article

metadata version: 2021-10-27

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Honglei Li, Nnanyelugo Aham-Anyanwu, Cemal Tevrizci, Xin Luo:
The interplay between value and service quality experience: e-loyalty development process through the eTailQ scale and value perception. Electron. Commer. Res. 15(4): 585-615 (2015)

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