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"Restoring the buyer-seller relationship through online return shipping: ..."
Francisco José Martínez-López et al. (2022)
- Francisco José Martínez-López, Changyuan Feng, Yangchun Li, Marc Sansó Mata:
Restoring the buyer-seller relationship through online return shipping: The role of return shipping method and return shipping fee. Electron. Commer. Res. Appl. 54: 101170 (2022)
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