default search action
"Users taking the blame? How service failure, recovery, and robot design ..."
Nika Meyer (née Mozafari) et al. (2022)
- Nika Meyer (née Mozafari), Melanie Schwede, Maik Hammerschmidt, Welf H. Weiger:
Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention. Electron. Mark. 32(4): 2491-2505 (2022)
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.