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"Electronic word of mouth analysis for service experience."

Mao-Yuan Pai et al. (2013)

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DOI: 10.1016/J.ESWA.2012.10.024

access: closed

type: Journal Article

metadata version: 2017-05-26

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  - https://dblp.org/rec/journals/eswa/PaiCWC13
Mao-Yuan Pai, Hui-Chuan Chu, Su-Chen Wang, Yuh-Min Chen:
Electronic word of mouth analysis for service experience. Expert Syst. Appl. 40(6): 1993-2006 (2013)

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