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"Who needs the help desk? Tackling one's own technological problem via self ..."
Sam Zaza, Iris A. Junglas, Deborah J. Armstrong (2021)
- Sam Zaza, Iris A. Junglas, Deborah J. Armstrong:
Who needs the help desk? Tackling one's own technological problem via self IT service. Inf. Organ. 31(3): 100367 (2021)
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