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"The impact of the quality of the service from IS/IT departments on the ..."
Ricardo Santa et al. (2018)
- Ricardo Santa, Mario Ferrer, Liliyana Makarova Jørsfeldt, Annibal Scavarda:

The impact of the quality of the service from IS/IT departments on the improvement of operational performance: the point of view of users of technological innovations. Int. J. Bus. Inf. Syst. 28(2): 125-146 (2018)

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