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"Listen to Your Customers: Insights into Brand Image Using Online ..."
Sonja Gensler et al. (2015)
- Sonja Gensler, Franziska Völckner, Marc Egger, Kai Fischbach, Detlef Schoder:
Listen to Your Customers: Insights into Brand Image Using Online Consumer-Generated Product Reviews. Int. J. Electron. Commer. 20(1): 112-141 (2015)
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