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"Too busy to help: Antecedents and outcomes of interactional justice in ..."

Ofir Turel, Catherine E. Connelly (2013)

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DOI: 10.1016/J.IJINFOMGT.2013.03.005

access: closed

type: Journal Article

metadata version: 2020-02-21

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  - https://dblp.org/rec/journals/ijinfoman/TurelC13
Ofir Turel, Catherine E. Connelly:
Too busy to help: Antecedents and outcomes of interactional justice in web-based service encounters. Int. J. Inf. Manag. 33(4): 674-683 (2013)

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