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"Antecedents to service quality in a service centre environment."

Kenneth W. Green Jr., Leah Rudolph, Carl Stark (2008)

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DOI: 10.1504/IJSS.2008.016631

access: closed

type: Journal Article

metadata version: 2020-09-24

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Kenneth W. Green Jr., Leah Rudolph, Carl Stark:
Antecedents to service quality in a service centre environment. Int. J. Serv. Stand. 4(2): 167-181 (2008)

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