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"The effects of service climate and servicescape on service convenience in ..."

Les Tien-Shang Lee, Khen Vichet (2008)

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DOI: 10.1504/IJSS.2008.020057

access: closed

type: Journal Article

metadata version: 2020-09-24

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Les Tien-Shang Lee, Khen Vichet:
The effects of service climate and servicescape on service convenience in the hospital. Int. J. Serv. Stand. 4(4): 415-436 (2008)

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