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"Evaluating the Effects of Service Quality, Customer Satisfaction, and ..."

Rajat Gera et al. (2017)

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DOI: 10.4018/IJSSMET.2017070101

access: closed

type: Journal Article

metadata version: 2020-07-09

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  - journals/ijssmet/GeraMBP17
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  - https://dblp.org/rec/journals/ijssmet/GeraMBP17
Rajat Gera, Sanjiv Mittal, Dharminder Kumar Batra, B. Prasad:
Evaluating the Effects of Service Quality, Customer Satisfaction, and Service Value on Behavioral Intentions with Life Insurance Customers in India. Int. J. Serv. Sci. Manag. Eng. Technol. 8(3): 1-20 (2017)

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